HerStory is seeking an ecommerce and retail manager in Dallas, TX. Individual must be analytical, fashion forward, and detail-oriented.

Duties & Responsibilities

• Merchandises inventory at the HerStory Gallery based on sales, seasonality, analytics, and trends
• Maintains overall HerStory brand image and mission at the HerStory Gallery locations
• Manages inventory reports and stock levels at the HerStory Gallery locations through Shopify POS and other third-party systems
• Manages relationship with brand partners to keep inventory up to date by adding or removing products based on sales, seasonality, and customer activity
• Manages Gallery operations such as cleanliness, shipments, and returns
• Oversees back stock organization
• Manages sales associates at Gallery locations
• Reviews Shopify reports for both Gallery and ecomm on a weekly basis and reports findings to management
• Manages all content on the website including but not limiting brand launches, new arrivals, events page, sales, exclusive launches, and more
• Curates product assortment on the website based on analytics of consumer behaviors, sales, trends, and seasonality
• Assists with exclusive brand designs and product selection for POs 
• Assists with product display/merchandising for events
• Tracks order fulfillment, returns, refunds, and exchanges
• Manages customer support email and responds to customer inquiries and complaints
• Researches new brands and new products on a monthly basis to consider for HerStory’s e-commerce
• Contribute to growing retail sales at the HerStory Gallery by interacting with customers and promoting the HerStory mission

Education and Experience Requirements

• College Bachelor's degree
• Minimum three (3) years experience in fashion or retail industry

Required Skills

• Self-motivated
• Detail oriented and highly organized
• Critical thinking, evaluation and analytical skills
• Fashion forward with a pulse on the retail industry
• Visually creative
• Team player with leadership capabilities
• Friendly and strong commitment to customer service
• Verbal and written communication skills
• Ability to lift merchandise weighing up to 30 pounds
• Basic math and accounting skills
• Tech savvy

Preferred Skills

• Experience operating point-of-sale (POS) transactions on Shopify
• Website management experience with an ecommerce platform like Shopify
• People management experience
• Client/customer services

This role is hybrid based out of Fort Worth, TX and Dallas, TX.